The company has established the largest geographic footprint of any CMS contracted partner for beneficiary- and family-centered quality of care improvement services, serving Medicare enrollees in 29 states.
MCLEAN, Va., Sept. 05, 2024 (GLOBE NEWSWIRE) — Acentra Health, a healthcare technology and services solutions company dedicated to accelerating improved outcomes for government healthcare agencies and the priority populations they serve, announced that the Centers for Medicare & Medicaid Services (CMS) has renewed its five-year contract as a Beneficiary and Family Centered Care Quality Improvement Organization (BFCC-QIO) through April 30, 2029. The renewal of Acentra Health’s services to support Medicare beneficiaries in 29 states reinforces the company’s leadership role in improving the effectiveness, quality and efficiency of services provided to Medicare beneficiaries.
“We are pleased to continue our relationship with CMS as a BFCC-QIO that supports its mission to advance health equity, access to quality care, and the responsible and efficient use of CMS resources for Medicare beneficiaries,” said Todd Stottlemyer, CEO of Acentra Health. “The contract renewal underscores our role as a critical partner providing services to improve the quality of care for individuals and program performance for agencies.”
The BFCC-QIO is a critical component of CMS’s federally coordinated infrastructure to improve the quality of health care in the United States. Medicare serves more than 67 million people1and the BFCC-QIO plays a critical role in ensuring that Medicare beneficiaries receive high-quality care. As a vital resource for Medicare beneficiaries and their families through its role as BFCC-QIO, Acentra Health:
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Responds to quality of care concerns raised by beneficiaries, their representatives, government agencies and anonymous sourcesOver the past five years, Acentra Health has initiated more than 5,000 quality improvement activities designed to improve both the system of care and the quality of services provided to Medicare beneficiaries.
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Protects the rights of Medicare beneficiariesThrough the appeals process, the company intervened in more than half a million cases between 2019 and 2024, enabling beneficiaries to receive critical care that would otherwise have been denied by providers or Medicare Advantage health insurance plans.
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Provides immediate advocacy services to those navigating the complexities of the healthcare systemThese services have helped more than 20,000 beneficiaries since 2019 overcome challenges related to accessing necessary care, medical equipment and discharge planning.
“As federal agencies prioritize working with strategic partners who bring experience, reach and impact, this milestone reinforces that Acentra Health is uniquely positioned to be their partner of choice to successfully address their mission-critical goals, from increasing access and improving quality of care to advancing health equity,” said Meghan Harris, President and COO of Acentra Health.
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1 https://data.cms.gov/summary-statistics-on-beneficiary-enrollment/medicare-and-medicaid-reports/medicare-monthly-enrollment
About Acentra Health
Acentra Health combines public sector knowledge, clinical expertise and technological ingenuity to modernize the healthcare experience for state and federal partners and their priority populations. From designing and developing advanced claims, encounter and provider solutions that drive efficiency and cost savings to delivering clinically focused service models for care management and quality monitoring, Acentra Health accelerates improved health outcomes. Acentra Health is backed by Carlyle (NASDAQ: CG), a global investment firm. For more information, visit acentra.com.
Media Contact:
Janice Moore
Vice President, Corporate Communications
703-214-3552
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